Adam H. Putnam, Commissioner - Tom A. Steckler, Director

Florida Do Not Call - Online Complaint Form

The best way to reduce the amount of telephonic sales calls to your residential telephone number is to subscribe to the State of Florida 'Do Not Call' list.  For more information, a copy of the statute or an application to subscribe to the State of Florida "Do Not Call" list, visit our Do Not Call page or contact the Department at 1-800-HELP-FLA (435-7352).

Fields with an (*) are required fields.  We CANNOT process your form unless these fields are completed.  

Consumer Information

          First                   Middle                   Last    

State/Province*   Zip*



Phone Number called by the Business *   XXX-XXX-XXXX   

Sales Call  Information (Business)
Date of Call* MM/DD/YYYY


Time of CallHH:MI      
Product or Service Offered
Business/Solicitor Name
Business Address
Business City
Business State  Zip 
Business Phone   XXX-XXX-XXXX     
Caller Name, if provided
*     The (sales) call was a prerecorded sales call.
*     The (sales) call was made to my telephone number on the Florida Do Not Call List.
*     I have Caller ID and the business telephone number identified above is from my Caller ID.
*     The business telephone number identified above was provided to me verbally by the caller or was included in the prerecorded sales call.
*     The caller immediately identified him/herself and the business they represent.
*     I received the (sales) call between 8:00 AM and 9:00 PM.
*     I would be willing to testify in court or a hearing, if necessary.

Explain your complaint, describing the events in the order in which they occurred. *
 characters remaining of 1500

Official Statement

Statement:  I answered the telephone and received a telephonic sales call (unsolicited or prerecorded). I want the Department to take appropriate action. I acknowledge that all information I provide with my complaint is a matter of public record and is not considered confidential. Moreover, I understand that not all sales calls are a violation, for instance, when: 1. a prior or existing business relationship exists; 2. in response to an express request of the person called; 3. from a newspaper publisher; 4. in connection with an existing debt or contract; 5. a real estate agent responds to my advertisement. Further, I understand that calls from political parties, research/survey companies, collection agencies and organizations requesting a donation generally do not sell products or services and therefore are not making a sales call in violation. I understand that the ability of the Department to successfully pursue action depends, in part, on the accuracy and timeliness of the information that is provided.



By choosing to submit this form electronically, I certify and agree that by entering my name in the space below, I bind and legally obligate myself to the same extent as I would by signing my name on a printed paper version of this form.
Date*   MM/DD/YYYY